Terms and Conditions

Payments:

The currency we can accept is USD or CNY. (CNY is Chinese currency Yuan).

The main payment method  is PAYPAL. You can pay the order with your paypal balance or credit card via Paypal. The currency exchange rate is provided by Paypal too.

  • CNY: Local pick up or Cash upon delivery, usually only available for the helium balloon orders.
  • USD: PayPal. For international orders.
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Shipping:

  • We do the delivery with China-post. It may take about 20 days from China to USA for instance.
    Welcome you come to our shop to pick up by yourself,  no shipping cost.
  • Most orders placed by 5:00 pm Mon-Fri, will usually ship the next day, providing address information is correct, your order is not oversize, not customize and it is not a Holiday.
  • The helium balloons, customize products, oversize, overweight products , we will count the shipping cost and confirm it with you via text message or email before we shipping it.So after you place a order, please take an eye on your cell phone or Email.

Return and Refund

If any problem, please kindly contact our online service before opening a dispute.We will try our best to solve it.

(1)Usually speaking, in view of high cost of international shipping,Please do not return and/or exchange goods without reason. Of course ,returning and/or exchanging goods without reason is acceptable,but under this situation,buyer need to pay the shipping fee for returning and/or exchanging.And buyer should return us the products in the original condition.

(2)When you received the package,if you found that there is any defect with our product and/or we send wrong products to you ,you can request full refund or a new replacement.

Privacy and Security

JaJaJa Party Store understand that Nobody wants to have his or her personal information sold or misused.  You choice us because you trust us, we will not let you down.

This is what we do about your information: We look at statistics from customer’s visits, which tell us, among other things, how many visitors we have and which items are of interest to them.
We use this information to make improvements to our site, and hopefully your experience with us. However, we do not use this information in any way that personally identifies you.

We do not give, exchange, trade, or sell your information to anyone, period.

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